Operations Manager



Major Responsibilities

  • Enhance operation efficiency and maximize sales profits for different business lines
  • Define different value added service level with supporting workflow/policies internally & Externally for different business lines
  • Lead continuous improvement program on both operational & strategic level  (people, business process reengineering, system enhancement)
  • Lead after sales service department, investigate, follow up and resolve complaints
  • Lead & coordinate with different stakeholders in all new product and services launch
  • Analyze business performance on both operational and strategic level with the management team
  • Act as a bridge between different departments and deliver the information to the team through regular meeting
  • Join the regular global and local project meeting, govern the delivery and timeline for projects
  • Build a newly created project team to develop a new service offerings for the group premium business line
  • Project manage all premium, complicated jobs for the group from quote to prepress to production to dispatch
  • Vendor management, ensure SLA is defined and margins are protected
  • Business process reengineering

Job Requirement

  • Always carry a positive attitude and ability to work with different levels of people
  • Customer oriented, mature, results driven and able to work independently
  • Must have people management skills, previously leading a team at supervisory/manager level of 5+
  • Excellent communication and interpersonal skills
  • Able to adapt to constant changing environments and management demands
  • Strong analytical skill & attention to detail
  • Commercially minded to make business decision.
  • Excellent decision-making and problem-solving capacities, able to work independently
  • Experience in printing/production house/manufacturing will be beneficial but not a must
  • PMP certificate will be beneficial but not a must

We offer attractive package and promising career prospect for our candidates. We invite you to send your application and CV with your current and expected salary to

Please visit our website at to learn more about us.

Personal data collected will be used for recruitment purpose only. Application data will be kept and destroyed after 3 months.